Tawasul. 4.16.0

The Tawasul App is the mobile version of the National Suggestions & Complaints System in the Kingdom of Bahrain. It serves as an essential eChannel that allows citizens and residents to conveniently submit their suggestions and complaints to any government entity. With its user-friendly mobile features, the app enhances the overall experience and adds greater value to the services provided.

In Tawasul, each government entity has dedicated teams assigned to handle suggestions and complaints. These teams are committed to addressing the submitted cases within a predefined timeframe, in accordance with set performance indicators and case categories.